Our innovative, multichannel feedback solution at checkout enables businesses to easily track how customers feel against how much they spend, thereby understanding the consumer experience at an unprecedented level. Our real-time insights and industry-leading response rates give merchants the confidence they need to make decisions that will absolutely transform their business.

Research

TruRating

TruRating's headquarters in London, United Kingdom

The Atlanta office focuses on strategic growth and customer success, driving innovation and product development.

Atlanta

Georgina Nelson

Dylan Berrington

Denis Maharjan

Christian Nelson

Alan Outlaw

Toby Reid

Rachel Gowers

Marty Schecter

Gareth Johns

This department provides strategic direction and oversight for the organization, guiding its vision and policies.

Executive Leadership

This department oversees the organization’s governance structures and processes, ensuring accountability and strategic direction.

Board Governance

This department oversees governance and strategic direction for the organization through board member engagement.

Board Management

This department focuses on ensuring customer satisfaction and fostering strong relationships to drive retention and loyalty.

Customer Success

This department focuses on analyzing data and building data infrastructure to support decision-making and insights.

Data and Analytics

The Data and Engineering team at TruRating is responsible for developing and maintaining the robust infrastructure that powers our multichannel feedback solution. This team ensures the seamless collection, processing, and analysis of customer data, enabling real-time insights for businesses. Members collaborate to design scalable systems, build intuitive front-end interfaces, guarantee software quality, and derive actionable insights through advanced data science techniques.

TruRating

Org chart

Teams

Executive Leadership

Board Governance

Board Management

Customer Success

Data and Analytics

Data and Engineering

Offices

TruRating

Org chart

Teams

Executive Leadership

Board Governance

Board Management

Customer Success

Data and Analytics

Data and Engineering

Offices

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