Kelsey Listrom is a UX researcher and accessibility advocate who earned a Master’s in Human-Computer Interaction from DePaul University. With five years of diverse experience in finance, healthcare, and government, Kelsey focuses on designing accessible and inclusive user experiences. Currently, Kelsey serves as a Lead User Experience Designer at Truss, where efforts have significantly improved federal submission processes and user satisfaction. Previously, Kelsey worked at Kin + Carta as a Senior UX Research Analyst, fostering research methodologies to enhance user experience across various projects. Kelsey applies a collaborative approach shaped by a background in theatre to solve complex design challenges effectively.
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