Catherine Fournier

Bilingual Customer Care Representative Preplanning Solutions, Canada at TruStage

Catherine Fournier is an experienced bilingual customer service professional with a strong background in client relations and operational support. Currently serving as a Bilingual Customer Care Representative in Preplanning Solutions at TruStage since August 2021, Catherine manages customer inquiries and account modifications while ensuring security compliance. Prior experience includes a role as a Bilingual Customer Service Care Representative II at Assurant from October 2019 to August 2021, as well as various positions at Walmart Canada spanning over two decades, including Operations Assistant and Support Manager. Additionally, Catherine co-owned and managed The Academy of Martial Arts for 18 years and has a foundational career in the banking sector, which provided a robust experience in customer service and cash office administration from 1977 to 1998.

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TruStage

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Formerly, CUNA Mutual Group, we are bringing together almost a century of experience within our family of brands under the TruStage™ name. TruStage is a financially strong insurance, investment and technology provider, built on the philosophy of people helping people. We believe a brighter financial future should be accessible to everyone, and our products and solutions help people confidently make financial decisions that work for them at every stage of life. With a culture rooted and focused on creating a more equitable society and financial system, we are deeply committed to giving back to our communities to help improve the lives of those we serve. In 2022, we pledged $4.9 million dollars to our communities we serve. Follow our TruStage | Investments, TruStage | Insurance, TruStage Ventures, and TruStage |Technology showcase pages to learn more about our integrated products, solutions and intuitive experiences. For more information, visit www.trustage.com. Please read and abide by our Community Guidelines. Copy and paste this link into your browser: https://bit.ly/3IgyD0O Disclosure for header: TruStage™ is the marketing name for TruStage Financial Group, Inc. Its subsidiaries and affiliates. Insurance products are issued by CMFG Life Insurance Company, MEMBERS Life Insurance Company, CUMIS Insurance Society Inc., CUMIS Specialty Insurance Company Inc., American Memorial Life Insurance Company, and Union Security Insurance Company.