Fabiano Santos

Fabiano Santos currently serves as Operations Team Manager at Trustap, where leadership of teams in Customer Support, Fraud Prevention, and Chargeback management is a primary focus. Prior experience includes roles at TELUS International Ireland, such as Operations Team Leader for Snapchat Inc. and Airbnb, where Fabiano excelled in Fraud Prevention, team management, and customer safety education. Previous positions also include Senior Fraud Analyst and Case Manager, with a strong emphasis on customer service and issue resolution. Early career experiences comprise work as a Sales Assistant at Michael Guiney's, an Interpreter at Access Translation Services Cork, and a Primary and Secondary School Teacher with the Secretaria de Educação do Estado de São Paulo. Fabiano holds degrees in Portuguese Language and Literature from Funec and in Primary School Teaching from CEFAM Itael de Matos, as well as completing a course at the University of Limerick.