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Carmen Chan

Senior Technical Account Manager at TrustArc

Carmen Chan has a diverse work experience spanning various industries and roles. Carmen currently works at TrustArc as a Technical Account Manager, a position they have held since July 2022. Prior to this, Carmen was an Associate Technical Account Manager at TrustArc from June 2021 to July 2022. Before joining TrustArc, they worked as a Senior Operations Implementation Specialist at the same company from March 2020 to June 2021, and as an Operations Implementation Specialist from August 2018 to March 2020.

Before their time at TrustArc, Carmen had roles at Oracle and Salesforce. At Oracle, they served as a Campaign Specialist from March 2017 to July 2018. Prior to that, they worked at Salesforce as a Campaign Manager/Deployment Specialist from July 2015 to October 2016. Carmen also had a previous stint at Oracle as an Associate Campaign Specialist from September 2014 to June 2015.

Early in their career, Carmen worked at the Jewish Community Center. Carmen held the positions of Administrative Assistant - Helen Diller Family Preschool from June 2010 to September 2014, and Assistant Teacher - Helen Diller Family Preschool from August 2008 to June 2010.

Overall, Carmen has gained extensive experience in technical account management, operations implementation, campaign management, and preschool administration and teaching throughout their career.

Carmen Chan holds a Bachelor's degree in Child Adolescent Development from San Francisco State University. Additionally, they have obtained the Salesforce Certified Administrator certification from Salesforce in June 2016, and the Responsys Interact Certification: Campaign from Responsys in December 2014.

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Timeline

  • Senior Technical Account Manager

    March 1, 2024 - present

  • Technical Account Manager

    July, 2022

  • Associate Technical Account Manager

    June, 2021

  • Senior Operations Implementation Specialist

    March, 2020

  • Operations Implementation Specialist

    August, 2018

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