Your Data-Driven Borrower Intelligence Platform!TrustEngine transformed the relationship between mortgage lenders and borrowers with the introduction of the first automated borrower intelligence system in 2017. Intelligent alerts notify lenders as soon as a past customer or prospect is ready and credit-qualified for a loan. As the mortgageindustry’s #1 borrower retention tool, Sales Boomerang helps lenders build lasting borrower relationships that maximize lifetime customer value

AI/ML

Automation

Enterprise Software

Software

TrustEngine

TrustEngine's headquarters in Owings Mills, MD, United States

This department focuses on ensuring customer satisfaction and fostering long-term relationships with clients.

Customer Success

This department oversees organizational governance and strategic direction.

Board Governance

This department focuses on managing client relationships and ensuring customer satisfaction through effective account management strategies.

Client Account Management

The Customer Success & Support team at TrustEngine ensures that mortgage lenders maximize their use of the company's borrower intelligence platform. This team is responsible for guiding clients through onboarding, providing technical assistance, maintaining customer satisfaction, and driving user adoption. They work collaboratively to identify customer needs, address issues promptly, and foster long-term relationships that enhance borrower retention and optimize lifetime customer value.

Customer Success & Support

The Product and Marketing team at TrustEngine collaborates to drive the development and promotion of innovative borrower intelligence solutions. The team, comprising strategic product leaders and creative marketing professionals, ensures the successful design, implementation, and communication of TrustEngine’s offerings. Their combined efforts aim to enhance lender-borrower relationships and maximize customer retention and lifetime value in the mortgage industry.

Product and Marketing

This department focuses on analyzing data to drive insights and support decision-making processes within the organization.

People (2)

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Other teams

Board Governance

Client Account Management

Customer Success & Support

Product and Marketing

Data Analytics