Roberta Jansmann

Roberta Jansmann is a seasoned professional in instructional design and technical communication, currently serving as Senior Manager of Content at Trustly, where Roberta has developed the company's first eLearning curriculum for new hires and internal knowledge base systems. Previous roles include instructional content design at Intuit, where Roberta created effective training materials and job aids, and as an OCM Specialist at Brock Group, contributing to ERP implementations. Roberta has extensive experience in technical writing from positions at Sunquest Information Systems and multiple roles at Intuit, spanning nearly 13 years, focused on producing customer-centric documentation and training resources. Roberta holds a Master of Education in Instructional Design and Technology, a Bachelor of Science in Technical Communication, and an Associate of Arts in Liberal Arts from Arizona State University and Pima Community College.