Darran Taylor is an experienced professional in customer experience management, currently serving as the Director of Customer Experience at Trustpilot since March 2025. Previously, Darran held leadership roles at The AA, including Head of Customer Experience and Group Customer Experience Senior Manager, responsible for enhancing customer experience across various products and services. Darran's prior experience includes significant positions at Three., Nationwide Building Society, Telefonica, Lloyds Banking Group, Vodafone, APC-MGE, Hewlett-Packard, and Compaq, focusing on customer journey transformation, service improvement, and strategic customer engagement. Darran holds a BA (Hons) in Business Studies from Solent University.
This person is not in any teams
This person is not in any offices