Diana Thomsen is a seasoned professional with extensive experience in commercial delivery and account development, particularly in the technology and customer success sectors. Currently serving as a Senior Commercial Delivery Manager at Trustpilot since June 2016, Diana has led initiatives in hiring, onboarding, and training, successfully onboarding 40 representatives, with 17 achieving promotions. Previous roles at Trustpilot include Manager of Customer Success Nordics and Team Lead Account Development, where Diana optimized demo booking and conversion rates. Prior to Trustpilot, Diana worked at AthGene, 3F – Fagligt Fælles Forbund, and NanOil Ltd, gaining a wide-ranging skill set across business development and sales. Diana holds a Master’s Degree in International Business Economics from Aalborg University and a Full Stack Web Development Certification from freeCodeCamp, along with various degrees in economics, marketing, and mathematics.
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