Erica Buono

Erica Buono is an accomplished professional with extensive experience in customer integration and engagement management at Trustpilot since March 2019. Currently serving as Associate Manager of Customer Integration, Erica oversees the onboarding team for new European customers, focusing on team development and strategic execution. Prior roles at Trustpilot include Senior Engagement Manager and Customer Engagement Manager, where Erica played a pivotal role in ensuring effective transitions for new clients and crafting tailored product adoption strategies. Additionally, Erica's earlier experiences include positions as an Account Development Representative and Project Coordinator Intern at JUST BRANDING, where contributions included driving consumer insights and enhancing brand awareness. Erica holds an MBA in Brand and Communications Management from Copenhagen Business School and a degree in Economia e Commercio from the University of Naples ‘Parthenope’.