Florian Rossi

Florian Rossi is an experienced professional in customer success and account management, currently serving as the Manager of Customer Success for Italy at Trustpilot since November 2022. Prior roles include Director of Account Management and Customer Success at Mapp Digital from September 2019 to October 2022, with earlier positions there as Senior Manager and Senior Account Manager. Florian has a strong background in managing customer relationships and driving revenue growth through upselling and cross-selling initiatives, holding significant roles at Teradata Marketing Application and eCircle Italia as Tech Account Director. Additional experience includes managing purchasing and sales at Macri Chemicals Srl and various account management roles across different companies. Florian holds a degree in Informatics from I.T.I.S. Cannizzaro and has educational background from Deutsche Schule Mailand.