Susana Ramirez is a seasoned professional with extensive experience in business support and office management across various sectors. Currently serving as Business Support for Spanish and English markets at Trustpilot since August 2019, Susana has previously held roles including Office Manager at Treehut, where responsibilities encompassed managing office operations, financial reporting, recruitment, employee mentorship, and enhancing customer care experiences. Prior experience includes working as a Coding Assistant at the Mission Economic Development Agency and as a Customer Service Manager at TTEC, where Susana supported technical assistance and customer inquiries. Susana's educational background includes completing a 12-week programming course at Hackbright Academy in 2016, which complements a strong skill set tailored toward operational efficiency and customer engagement.
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