Alonso Villalobos

Servicenow Technical Lead - Engineering at Trustwave

Alonso Villalobos has a diverse work experience in various roles and industries. Alonso started their career as a Networking Intern at Facultad de Ingeniería de la UNAM in 2013, where they provided networking support and worked on web development and Linux administration. In 2014, they joined Global Cybersec as a Dev Ops jr. & Red Team jr., focusing on threat prevention, detection, vulnerability scanning, and white-box pentesting.

In 2015, Alonso moved to ENOVA Mexico as a Data Management Specialist, specializing in data analysis, business analysis, and metric modeling. Alonso then worked as an IT Solutions freelancer at Independiente from 2012 to 2016, focusing on solving IT-related issues, including e-commerce, web development, and IT support.

Alonso joined Trustwave in 2018 and held multiple roles within the company. Alonso started as a ServiceNow Administrator in the Global Managed Security Services team, responsible for implementing Service Catalog, ITSM, and CSM and integrating with other enterprise systems. In 2019, they transitioned to the role of ServiceNow Engineer in the same team, where they focused on application development and implementation of Service Catalog, ITSM, and CSM.

Alonso is currently working at Trustwave as a ServiceNow Technical Lead - Engineering, starting in June 2022. Further details of this role, including the end date, are not provided.

Alonso Villalobos completed a Diplomatura in Modelado y almacenamiento de datos/Administración de bases de datos at Facultad de Ingeniería de la UNAM in 2017. Prior to that, from 2013 to 2015, they were a Networking Intern and obtained a CCNA Switching & Routing certification from the same institution. Alonso also holds a degree in Ingeniería en Computación from Universidad Nacional Autónoma de México, which they completed from 2011 to 2015. In terms of additional certifications, Alonso Villalobos obtained a ServiceNow Application Developer certification from ServiceNow in April 2020. In 2017, they also obtained a Database Specialist certification from Facultad de Ingeniería de la UNAM. Additionally, they hold a Scrum Fundamentals SFC certification from SCRUMstudy - Accreditation Body for Scrum and Agile (2016). Alonso is also a ServiceNow Administrator, although the details of this certification are not provided.

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