(senior) Partnership Marketing Manager

TrustYou is on a mission to help make guests happy! Listening to client feedback is a key driver for making customers happy while refining products and services. The heart of TrustYou consists of: Customer Experience Platform (CXP), Customer Data Platform (CDP), and chatAI. The robust solution facilitates seamless customer interaction and provides data-driven insights.

TrustYou's Customer Experience Platform (CXP) is an innovative solution that collects actionable insights and helps to make brilliant business decisions. Customer Data Platform (CDP) focuses on data-driven insights to understand your customers and market to them most effectively. chatAI is an intelligent tool that allows you to be where your customers are and respond to inquiries faster than humanly possible.

TrustYou is committed to enabling companies to build trust, make informed decisions, and emerge victorious in their industries. Learn more about TrustYou at www.trustyou.com

We trust you make an impact! 

At TrustYou, we foster a remote and diverse work environment where the power of teamwork drives our collective success. With a beginner’s mindset, our international team is inspired to explore innovative concepts, embracing the test & learn culture to make a meaningful impact. Join us in our mission to help make guests happy! 

Position: (Senior) Partnership Marketing Manager Location of the role: Germany/Spain/Romania (Remote)

As a (Senior)Partnership Marketing Manager at TrustYou, you’ll manage and expand strategic partner networks by identifying opportunities for marketing collaboration. You will facilitate increased brand recognition through partnerships and boost global market presence, while strongly positioning CXP, CDP and ChatAi across partner networks, assuring unified product messaging.

In your role, you will make an impact by….

• Developing and executing comprehensive partner marketing strategies and plans aligned with business objectives
• Organizing partner webinars incl. partner acquisition and implementation
• Collaborating with Event Marketing Manager to facilitate partner events
• Creating relevant content in collaboration with Content Marketing Manager to strategically position partners.
• Collaborating with Product Development and Product Marketing on partnership development
• Tracking the performance of partner marketing initiatives, measuring ROI, and optimizing strategies for maximum impact
• Keeping commercial overview and lead negotiations of specific partner contracts
• Keeping up with industry trends and best practices: Staying informed about the latest hospitality technology trends, tools, and strategies

You are a perfect fit, if you have…

• Bachelor's degree in Marketing, tourism, hospitality or related field
• Minimum 3-5 years experience in B2B marketing with a focus on partnerships
• Strong understanding of partner dynamics and experience working with a diverse partner ecosystem
• Knowledge of API Connectivity processes
• General knowledge of SaaS connectivity processes (preferable)
• Worked on Task Management systems such as Asana, Notion or similar
• Experience working on Digital marketing tools incl. Zoom or similar
• Exceptional written and spoken English skills.
• Positive attitude and a strong willingness to learn.
• Ability to thrive in a fast-paced environment managing multiple projects.
• Comfortable working in a remote work environment.
• Self-starter with an entrepreneurial mindset.

You are ideally someone who has….

• Hospitality background and network is a plus.
• Experience with CRM tools (e.g., Salesforce) is preferred.
• Familiarity with marketing automation platforms (e.g., Pardot) is a plus.

And most importantly, what's in it for you...

• Working in a global, diverse, and collaborative team
• Flexible working hours allowing you the freedom to shape your work-life
• Remote-friendly environment
• On-going career development, training, and coaching
• Six days for learning & development
• Celebrate in style at our team events (in-person and virtually)
• Social benefits and perks based on location