Alastair M. has an extensive background in IT service management and infrastructure services, currently serving as the Head of Infrastructure Platform Services at TSB Bank. Prior experience includes holding the role of Senior Manager for Middleware & Data Platforms at TSB Bank and leading Incident, Problem & Service Level Management at Clydesdale Bank. Alastair M. also worked as the Core Network Service Delivery Manager at Banco Sabadell, and as IT Service Manager at Pulsant. Earlier career experience encompasses the position of Lead Service Manager for VoIP at Telefónica Digital.