Karl Bolton

Karl Bolton is an experienced professional in customer relations and digital operations, currently serving as a Relationship Manager at TSB Bank since September 2013. Previously, Karl held various positions at Lloyds Banking Group from May 2008 to September 2013, including roles such as Digital Operations Manager and Customer Complaints Team Manager, demonstrating expertise in managing the complaint handling process and enhancing customer relations through effective communication. Karl's background also includes administrative responsibilities focused on prioritizing customer complaints for efficient data entry.