Simone Fulgoni

Simone Fulgoni has extensive work experience in the field of data analytics and customer success. From 2019 to present, Simone has worked as a Customer Success Manager at tsc.ai, a company that develops data analytics platforms for large companies. In this role, Simone is responsible for account relationship and retention, upselling and cross-selling, conducting product demos, and supporting implementation projects.

Prior to their current position, Simone worked at TSC - The Stakeholder Company in 2018 as a Data Collector. They also have a long history with Unisys, where they worked as a Business Analyst from 1998 to 2017. In this role, Simone identified project opportunities, developed execution plans, and held briefing meetings with internal and external customers.

Before joining Unisys, Simone worked at Datamec S.A as a Business Analyst from 1992 to 1998. During this time, they specialized in customer service, performed consultancy with customers, and analyzed functional requirements.

Overall, Simone Fulgoni has over two decades of experience in data analytics, customer success, and business analysis roles.

Simone Fulgoni completed a Bachelor of Law degree at Universidade Estácio de Sá from 2001 to 2005. In terms of additional certifications, they obtained a Data Protection Officer certification from Fundação Getulio Vargas in August 2020. Simone also acquired certifications in ChatGPT para Produtividade em Escritórios, Expert em Métricas de Fluxo, Gestor de Métricas Ágeis, and EXIN Privacy and Data Protection Foundation - PDPF in subsequent years. In 2018, they obtained the certifications for Requisitos Ágeis, Certified Scrum Product Owner - CSPO, and Scrum Fundamentals Certified. The institution from which they obtained the Scrum Fundamentals Certified certification is SCRUMstudy - Accreditation Body for Scrum and Agile. However, the obtained month and year for this particular certification are not specified.