Darlene Thompson

Darlene Thompson is an experienced professional in client success and project management, currently serving as a Sr. Client Success Manager at TTEC Digital since January 2017. Prior to this role, Darlene held various positions at Avtex Solutions, LLC, including Sr. Client Account Manager and Sr. Project Manager, where Darlene focused on building long-term client relationships and managing projects following the company's acquisition of Adapt. Darlene's career began at Interactive Intelligence, where key roles included Sr. Client Account Manager, Sr. Customer Success Manager, and Engagement Manager, during which Darlene contributed to team reorganizations and the introduction of innovative technologies in the industry. Darlene holds a background in RPG programming from Indiana University Indianapolis and Ivy Tech Community College.