Don Phillips is a Senior Manager of Analytics & Strategy Consulting at TTEC Digital, focusing on CRM analytics for major clients like General Motors and Kaiser Permanente. Previously, Don held leadership roles in analytics at various agencies, including Mullen Lowe U.S., Leo Burnett Group, and GTB, where they contributed significantly to digital analytics practices. Don earned an employee-of-the-year award for pioneering digital analytics at Mullen and has been recognized as an expert in the auto industry. Don's educational background includes ongoing studies for an M.B.A. at Oakland University and an Award of Achievement in Digital Analytics from The University of British Columbia.
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