Erica Defoort

Erica Defoort is an experienced marketing professional currently serving as Client Marketing Manager at TTEC Digital, where responsibilities include leading customer retention and advocacy programs. Previously, Erica held the position of Marketing Program Manager at Avtex Solutions, managing multi-channel marketing campaigns and stakeholder collaborations. With earlier roles as a Demand Generation Specialist and Digital Marketer at Avtex Solutions, Erica developed integrated marketing strategies and lead generation initiatives. Additional marketing experience includes a Marketing Specialist role at Sharper Cards, a Marketing Coordinator position at Infosat Communications, and various positions at Great News Publishing. Education includes a Bachelor of Arts in Professional Communication from Royal Roads University and a Diploma in Digital Graphics Communication from SAIT Polytechnic.