Erik Skoog

Erik Skoog is a seasoned client success professional currently serving as a Client Success Manager at TTEC Digital since September 2022, following the acquisition of Avtex Solutions where Erik was originally hired. With extensive experience in technical consulting and account management, Erik held roles as a Sr. Technical Consultant and Client Account Manager at Avtex Solutions from August 2018 to September 2022. Prior positions include Client Account Manager at Adapt Telephony Services and various roles at Genesys | Interactive Intelligence, including Solutions Consultant and Sr. Technical Account Manager, spanning from January 2014 to November 2017. Erik began the career as a Technical Team Lead at Interactive Intelligence and served as a Regional Manager at Latitude Software. Erik holds an Associate's degree in Computer and Information Technology from Indiana University Indianapolis.