Eugene Martinez

Eugene Martinez is a skilled consultant in consultative analytics at TTEC Digital since March 2023, specializing in the migration of reports and dashboards to Power BI and collaborating on integration projects. Previously, Eugene served as a Customer Solutions Manager at TTEC from April 2016 to March 2023, where responsibilities included managing outage downtime processes, creating ad-hoc reports, and acting as a liaison for client partners. Career progression also includes roles as a Senior Operations Analyst, Operations Supervisor, and Technical Support Representative, contributing to data analysis, report generation, and customer support across various teams. Eugene holds a Bachelor of Science degree in Information Technology from West Negros University, earned between 2012 and 2016.