Ken Knee

Ken Knee is a seasoned professional with extensive experience in solutions architecture and telecommunications. Currently serving as a Principal Solutions Architect at TTEC Digital, Ken analyzes complex business needs and provides expertise on the Genesys platform. Prior experience includes a Senior Solutions Engineer role at ConvergeOne, where Ken deployed and configured Genesys Cloud CX and PureConnect systems, as well as significant engineering and support roles at Sutter Health, Vegas.com, and Greenspun Media Group. Ken's background also includes freelance work in audio and event technology, demonstrating versatility in both technical and operational capacities across a variety of sectors.