Michael Gorman

Executive Director, Global Sales Engineering at TTEC Digital

Michael Gorman currently serves as Executive Director of Global Sales Engineering at TTEC Digital, a position held since May 2019, following roles as Director of Public Sector Sales Engineering and Director of Sales Engineering (CTS). Gorman's experience includes serving as National Cloud Solutions Engineer at ScanSource and Solutions Engineer for the Pacific Southwest region at Intelisys, where responsibilities involved technical solution engineering and managing relationships with numerous sales partners and service providers. Prior roles include Senior Director of Technical Presales at Inference Solutions, Director of Sales Engineering at Evolve IP, and various engineering and management positions at Dell, ThruPoint, and ERG Consulting Services, showcasing a strong background in sales engineering, presales processes, and cloud solutions.

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TTEC Digital

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TTEC Digital is a global leader in customer experience orchestration, combining technology and empathy at the point of conversation.


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