Mike Bawn is a seasoned professional in digital experience consulting with extensive experience in digital transformation and AI. Currently serving as Vice President of Digital Experience Consulting at TTEC Digital since July 2022, Mike previously held the position of Executive Director for Digital Transformation and AI at TTEC from May 2006 to July 2022, focusing on enhancing customer experiences through advanced digital communication channels and automation. Prior roles include Senior Management Consultant at Guidon Performance Solutions, Product Manager at Fidelity Information Services, Project Manager/Team Leader at GE, and Branch Manager at Beneficial Finance Corp. Mike holds a Master’s of Science in Information Management from the W. P. Carey School of Business at Arizona State University and a Bachelor’s degree in Business Communication from Ohio University.
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