Alicia Smith has extensive experience in customer service and healthcare support roles. Since April 2022, Alicia has worked as a Customer Service Representative at TTEC, focusing on auto insurance policy education and assistance. Prior to this, Alicia served as a Licensed Insurance Agent with an available company from March 2022 to April 2023. Alicia's background includes positions as a Medical Assistant at Community Health Center from November 2017 to April 2018, and as a Receptionist at Families First Choice from September 2014 to May 2015, providing home health services. Alicia also has experience as a Substitute Teacher for Monroe City Schools from 2009 to 2013, which involved teaching K-12 students, including those with special needs. Alicia studied at Louisiana Delta Community College-Monroe Campus and holds a CMA diploma in Medical/Clinical Assistance from Remington College-Houston Campus.
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