Caleb Freeman is a seasoned professional in sales service delivery management, currently serving as a Sales Service Delivery Manager III at TTEC, where responsibilities include leading a team of nine Account Development Representatives focused on outreach and scheduling for Google Field Representatives. Prior roles at TTEC include managing a team of Google ads specialists and serving as a Quality Assurance Specialist, where Caleb measured call flow processes to enhance customer satisfaction and sales outcomes. With a strong foundation in sales strategy, team management, and client relations, Caleb has developed expertise in building effective sales operations and coaching teams. An Associate's degree in Business/Commerce was earned from Phoenix College.
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