Carl Schaefer

Carl Schaefer is the Executive Director of Global Solutions Engineering at TTEC, leveraging a wealth of experience in leadership and business transformation within prominent organizations. Previously, Carl was a key member of Webhelp UK's executive team, contributing to significant growth from £480m to £1.4bn in revenue through innovative technology solutions and effective project delivery. With a robust background in technology and project management, Carl has served in various roles, including Chief Information Officer and Director of Infrastructure and Transition, driving numerous successful transformation programs. Carl holds a Bachelor's Degree in Computing and Business from The University of Huddersfield and remains passionate about delivering sustainable business improvement.