Cassandra Clark

Member Service Rep For USAA

Cassandra Clark is an experienced professional with a diverse background in customer service, tax preparation, and administrative roles. Currently serving as a Member Service Representative for USAA at TTEC since June 2021, Cassandra assists military members with banking issues. As a Tax Preparer at Think Big Tax Services since November 2012, Cassandra offers tax preparation, bookkeeping, and payroll services. Previous experience includes volunteering at ProNet Charlotte and working as a Business Administrative Assistant at Mark Elis Rentals, as well as roles in accounts payable and customer service at Time Warner Cable Corp and Winn-Dixie, respectively. Cassandra holds a Bachelor of Business Administration from American InterContinental University and has further education in business administration from Strayer University and Anson-Stanley/South Piedmont Community College.

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