Cejay Aguilar is an experienced professional with a background in customer service and team leadership. From July 2018 to December 2021, Cejay served as a Customer Service Team Lead at Qualfon, directing telecom support operations for an international telecommunications company and focusing on onboarding, technical support, and service delivery. Currently, Cejay is a Team Lead and Operations Supervisor at TTEC, specializing in healthcare operations and customer service by managing teams delivering high-quality healthcare solutions while ensuring compliance with relevant regulations. Cejay holds a Bachelor of Science in Tourism Studies from Negros Oriental State University, completed between 2018 and 2022.
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