Chris Hong, M.S., ITIL, is a strategic global IT leader with extensive experience in enterprise-wide IT operations and delivering customized technology solutions across various sectors, including public, healthcare, and commercial. Currently serving as the Director of Systems Engineering at TTEC since February 2016, Chris specializes in compliance management, disaster recovery, and cloud infrastructure optimization. Previous roles include Sr. Program Manager at DISH Network, Director of Information Technology at LenderLive, and IT Operations Manager at DISH Network, demonstrating a comprehensive background in managing IT initiatives, systems teams, and Tier 3 support operations. Chris's educational credentials include a Master of Science in Organizational Leadership/Project Management from Colorado State University Global and multiple degrees in related fields.
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