David Bernal is currently the Regional Director at TTEC, bringing over 15 years of experience in the outsourcing/offshoring industry. They have a strong background in RFPs and contract negotiations, project management, and client relationships, and are skilled in driving culture and building performance strategies. Previously, Bernal served as a Program Director and Operations Manager at TeleTech and held positions including Service Delivery Director and Executive Director of APAC Operations. They earned a BS in Social Work from the University of the Philippines, where they studied from 1998 to 2004.
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