Efraín Padilla is a seasoned IT professional with extensive experience in technical account management, specializing in coordinating resources across various IT domains. Since April 2007, Efraín has served as a Technical Account Manager at TTEC, where responsibilities include overseeing high-level IT interventions for external clients and internal projects. Previously, Efraín held positions as IT Manager, Desktop Support Specialist, and Desktop Support I at TTEC, gaining expertise in local IT infrastructure management and technical support. Efraín’s early career includes teaching computing courses and providing tech support at Integración Tecnológica y Comunicación. Efraín holds a Licentiate degree in Computer Systems Engineering from Instituto Tecnológico de León.
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