Emilee Stanfley has over 6.5 years of experience in workforce management at TTEC, currently serving as the Manager of Workforce Management Planning. Emilee focuses on enhancing operational efficiency and team performance through innovative strategies and advanced planning tools, including IEX, Calabrio, and Aspect. Previously, Emilee worked in various roles at The Walt Disney Company and The JW Marriott & Ritz-Carlton, developing skills in customer service, training, and efficiency optimization. Emilee holds a Bachelor's degree in Hospitality Administration/Management from the University of Central Florida.
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