Faycel Zarrougui

Faycel Zarrougui is a Customer Success Manager at TTEC, where they manage admin and billing requests, facilitate training for account managers, and aim to improve processes. Previously, Faycel worked as a Sales Account Manager at HP and as a Sales Support Representative at B.H.M s.a.r.l., where they focused on client satisfaction and sales strategies. Faycel began their career as a System Development Specialist at SimeandCo/Wonder Call center, providing technical support and addressing client operations. Faycel received their Middle School Diploma from the Higher Institute of Applied Science and Technology of Kasserine and holds a Bachelor's Degree from Jaime BOU.