Jake M. has a diverse professional background with experience in customer service and account management. Currently serving as a Customer Service Representative at TTEC since November 2025, Jake M. previously worked at Keybee from August 2021 to October 2025, where roles included Account Manager Team Lead, Account Manager, and Guest Support Specialist. Prior experience includes service roles at DAPANDA from September 2018 to March 2020, focusing on providing exceptional guest experiences, and as a Travel Consultant at My Tours Zante in 2018, where responsibilities included tailoring travel packages and promoting sales. Jake M. holds a Bachelor of Science with Honors in Psychology from the University of Greenwich, completed in 2020.
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