Joely Lux is an experienced professional with over 25 years in the customer experience industry, specializing in Healthcare Operations and Client Success. Joely held roles such as Senior Operations Manager and Operations Manager at C3/CustomerContactChannels, Inc. from 2013 to 2019, overseeing teams to achieve client deliverables and managing performance against key performance indicators. Currently, Joely serves as the Executive Director of Operations at TTEC, continuing to leverage extensive expertise in operations management.
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