Jones Santos is a seasoned professional with extensive experience in operations management, team leadership, and specialty in the fitness and health sector. Currently serving as Team Manager at TTEC since November 2021, Jones oversees operations, optimizes processes, and aligns sales strategies, utilizing agile methodologies. Previous roles include Team Leader at Fast Lane BR, Operation Coordinator at SELFIT Academias, and Technical Coordinator at various organizations, where Jones developed teams and executed projects aimed at improving market presence. With a background as a personal trainer, Jones has a strong focus on physical rehabilitation and multi-professional collaboration. Educational qualifications include an Executive MBA in Project Management from USP/Esalq and degrees in Health Sciences and Physical Education.
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