Katy Avram

Katy Avram has diverse experience in customer service and training across several companies, including roles as a Senior Customer Care Representative at Cognizant, a Customer Service Trainer at [24]7.ai, and a Customer Service Representative at Terminix. In addition to these positions, Katy has worked as a Licensed Insurance Agent at TTEC and TDG Financial, and as an Insurance Agent at Globe Life. Responsibilities have included facilitating training material, improving customer experience processes, and providing leadership insights. Katy has demonstrated strong skills in customer engagement, problem-solving, and effective communication throughout various fast-paced environments.