Kelsey Baes is a dedicated leader in inclusive practices and client success, currently serving as President of TTEC Toastmasters-DEI/WIL Sponsored, where they foster supportive leadership and improve members' communication skills. Previously, Kelsey held the role of Women in Leadership Global Leader at TTEC, providing mentorship and development opportunities to empower women in leadership. With a focus on diversity, equity, and operational excellence, Kelsey advocates for cultural engagement and strategic innovation within the BFSI sector.
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