Kim Kinkade

Kim Kinkade has extensive experience in operations and human resources, currently serving as Executive Director of Operations at TTEC since August 2014, following roles as Director of Operations and Senior Manager, Service Delivery. Previously, Kim worked at StarTek from December 2009 to August 2014 as Human Resources Manager, overseeing all HR functions, and as HR Generalist, managing unemployment costs and attendance programs. Additionally, Kim held positions as Site Operations Manager at Staffmark, Nursing Recruitment Coordinator at Baptist Health, and Employment Coordinator II at St. Bernard's Healthcare. Kim holds a Bachelor of Science in Business and an Associate of Science in Business Systems from Arkansas State University.