Lani Reniva

Lani Reniva has extensive experience in customer service across various companies, beginning as a Customer Service Representative for the Sprint Account at Teleperformance Careers Philippines from 2002 to 2003. Lani held leadership roles, including Head of Human Resources at Telectronic Systems, Inc. from 1992 to 1998 and has worked in diverse customer service positions for notable companies such as Sitel, HTMT, and Sterling Galleon, serving prominent accounts like Capital One and Microsoft. Lani transitioned to a Customer Service Specialist role at TTEC in August 2022, showcasing a strong commitment to customer support and service excellence. Lani holds a Bachelor of Science in Education with a major in English from Jose Rizal University, graduated in 1987.