Lee Manuel is a seasoned professional with extensive experience in management and implementation within various sectors, notably in customer service and operations. Currently serving as a Transformation Consultant and Implementation Manager at TTEC, responsibilities include collaborating with business teams to deliver change projects effectively. As a Director at Baytree Car Sales, Lee oversees operations of a family business specializing in quality used vehicles. Previous roles at Volkswagen Group UK Ltd involved managing business implementations and leading a customer relations team to achieve performance targets. Lee's operational management experience extends to Rentalcars.com and Wakefield Council, focusing on developing customer contact centers and implementing key performance indicators. Academically, Lee holds a Bachelor's degree in Sports Science from the University of Leicester, complemented by A Levels and GCSEs from Gedling School.
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