Lykhur Llanza has extensive experience in operational leadership and service delivery, demonstrating a progressive career in the industry. Since April 2016, Lykhur has served as the Executive (Senior) Director at TTEC, after holding the position of Director, Service Delivery. Prior to TTEC, Lykhur was with ADP from December 2010 to April 2016 as a Senior Operations Manager. Earlier roles include Service Delivery Manager at Convergys from November 2009 to June 2010 and Operations Manager at TeleTech from March 2006 to November 2009.
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