Milli Rice

Milli Rice possesses extensive experience in account management and process improvement within the healthcare vertical, currently serving as Executive Director of Healthcare Account Management at TTEC since January 2017. Prior roles at TTEC included Director positions focused on Healthcare Account Management and Transformation & Proactive Solutions. Previous experience includes senior positions at First Data Corporation and Convergys Corp, where Milli Rice held various director and management roles emphasizing business support, training, and quality improvement. Educational qualifications comprise a Master's Degree in Human Resources and Change Management, an M.B.A. in Business Administration and Human Resources/Change Management, and a Bachelor's Degree in Secondary Mathematics Education, all from the University of Central Florida.