Mohammad Umam Hashmi is a Hospitality Management graduate and holds a Master's in Business Administration with a specialization in Marketing and Finance. They have professional experience in the Customer Service industry for over two years, including roles at Amazon as a Support Specialist and TTEC as a Team Coach in Service Delivery. Previously, they interned at prestigious organizations such as Shangri-La Hotel Bangalore and Lifestyle International Pvt. Ltd., and worked as a Management Trainee with Coffee Day Global Ltd. Umam's diverse experience reflects a strong foundation in both hospitality management and customer service excellence.
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