Pam McGaugh, PMP, currently serves as the Commercial Compliance Manager at TTEC, where leadership is provided in overseeing companywide commercial audits, including ISO 27001, HIPAA, PCI-DSS, SOC I/II, TISAX, and HITRUST. Prior experience includes the role of Principal Compliance Analyst at TTEC, where high-level compliance oversight was provided, as well as various positions at IBM from January 2005 to July 2019, including Global Compliance Program Manager, Deployment Manager, Security/Compliance Program Manager, and Service Delivery Manager. In these roles, responsibilities encompassed managing compliance programs, ensuring audit readiness on a global scale, implementing automation tools, managing client relations, and reporting on compliance execution for Financial Services Sector clients. Pam McGaugh holds a Bachelor’s Degree in Business Management from the University of Phoenix.
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