Patricia Pedroso is a Senior Sales and Operations Manager at TTEC, where they support Google Cloud in LATAM. With over 25 years of experience in leadership roles across technology, finance, publications, and BPO sectors, Patricia has developed expertise in customer acquisition strategies, post-sales, and customer experience management. They previously managed operations at various companies, including Atento Brasil, Brasilprev, and AOL, demonstrating a strong focus on team development and strategic planning. Patricia's educational background includes specialization in Marketing from Fundação Getúlio Vargas and ongoing studies in Marketing and Customer Relationship Management at Universidade Anhembi Morumbi.
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