Ross Moody

Ross Moody is an experienced executive specializing in operations and customer experience within various industries. Currently serving as Chief of Staff and Special Projects for EMEA at TTEC, Ross previously held key roles at HGS and The Unlimited, including Operations Executive and Account Director, respectively. Notable prior positions include Chief Customer Officer at Tarsus Technologies and General Manager at both Dimension Data and Merchants South Africa, focusing on BPO and contact center solutions. Ross's career began at Standard Bank, where responsibilities included oversight of internet and mobile banking strategies across multiple African countries. Educational qualifications include a Master's degree in Clinical Psychology from Rand Afrikaans University and a Diploma in Technology Distribution from VIA International.