Ryan Julag-ay is a seasoned Senior Technical Account Manager with over 15 years of experience in technology operations, desktop support, software engineering, and client management. They previously served as a Supervisor of Desktop Support at TeleTech Philippines, managing daily site activities and ensuring service delivery. Ryan has held various IT roles, including Software Developer at OZTECH and Software Engineer at Navitaire, showcasing a strong background in software development and technical support. Currently, Ryan tracks customer accounts and cultivates stakeholder relationships in their role at TTEC. Ryan holds a Bachelor of Science degree in Computer Engineering.
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